Legal

Privacy Policy

This policy explains what information this website collects, how Solva Trailer Solutions uses it, when it may be shared, and how long it may be retained.

Information We Collect

When you use this website, we may collect the following types of information:

• Contact information you voluntarily submit through forms, including your name, email address, and phone number. • Trailer configuration and build preferences you provide through our configurator or quote request tools. • Usage data collected automatically, including pages visited, time spent on pages, and browser/device information via standard web analytics tools. • Any notes, messages, or build requests you submit through our contact, reservation, or consultation forms.

We do not collect payment card information directly. Any payment processing is handled through secure third-party payment processors.

How We Use Your Information

Information you provide is used to:

• Respond to your inquiries, quote requests, and reservation submissions. • Contact you regarding your trailer build, reservation status, or consultation. • Communicate follow-up information about your order, deposit, or build timeline. • Improve our website and service offerings. • Send occasional service-related communications, if you have opted in.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Sharing of Information

To fulfill your trailer order or reservation, your contact and build information may be shared with the applicable manufacturer, carrier, or service provider. This sharing is limited to what is necessary to process your order.

We may also share information with trusted service providers who assist us in operating this website or conducting our business, under strict confidentiality obligations.

We may disclose information if required to do so by law or if we believe that such action is necessary to comply with legal obligations or protect the rights, property, or safety of our business or others.

Cookies & Analytics

This website may use cookies and similar tracking technologies to understand how visitors interact with our content. Cookies are small text files stored on your device. You can control or disable cookies through your browser settings; however, doing so may affect some functionality of the site.

We use analytics data in aggregate to improve site performance and user experience. We do not use analytics data to personally identify individual visitors.

Data Retention

We retain the personal information you submit for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Lead and reservation submissions are retained for the duration of the business relationship and for a reasonable period thereafter for record-keeping purposes.

Your Rights

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you. • Request correction of inaccurate information. • Request deletion of your information, subject to certain legal limitations. • Opt out of non-essential communications at any time.

To exercise any of these rights, please contact us using the information below.

Third-Party Links

This website may contain links to third-party websites or services. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date. Continued use of this website after changes constitutes acceptance of the updated policy.

Contact

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

Solva Trailer Solutions, LLC Phone: (888) 294-4105 Email: Sales@SolvaTrailerSolutions.com

Effective Date: January 1, 2025  ·  Subject to change without notice.

Ask About This Policy →